Job Title: Manager - Human Resources & Administration

Responsible for managing the Human Resources & Administration Department activities including but not limited to: manpower planning, performance management, compensation & benefits, training & development, payroll, facilities management and government relations, as well as providing guidance and support to the Human Resources & Administration Team toward the achievement of the departments’ set objectives.

Key Roles and Responsibilities
Strategy Formulation

  • Contribute to the development of the strategic objectives and KPIs for the Human Resources & Administration Department in line with the ASC’s strategic goals and ensure that the Human Resources & Administration Department’s employees are working towards the achievement of these objectives.
  • Review the operating results of the Human Resources & Administration Department and follow-up to ensure that appropriate measures are taken to correct insufficient results.

Policies & Procedures

  • Ensure Development of the Human Resources & Administration Department’s policies and procedures and follow up their implementation in order to achieve the Human Resources & Administration Department’s objectives.

Recruitment and Selection

  • Manage the HR Manpower Planning process as well as, review, discuss and manage the consolidation of ASC Departments’ manpower plans and budgets.
  • Manage the recruitment activities for ASC including sourcing, screening, interviewing, testing and selecting candidates as well as reviewing job offers, employment contracts and employee orientation programs.
  • Manage the exit interview process in order to identify reasons for employee termination/resignation.

Performance Management and Training & Development

  • Develop performance management system linked to the bonus and promotions scheme in order to reflect rewards based on excellence and merit for ASC employees.
  • Initiate and guide the annual performance appraisal process and ensure that the department managers are provided with the required forms and methodology for performance appraisals and provide reports on results of appraisals to top management.
  • Manage the training & development activities including conducting training needs analysis, developing training plan, delivering and evaluating employee trainings, etc.
  • Monitor the implementation of career development programs focused on improving employee morale, enhancing employee capabilities and providing a positive career path.

Human Resources Services

  • Manage the implementation of Personnel services related to salaries, premiums, leaves, penalties, transfer, promotions, provision of benefits, end of service and contract renewal as per the labor law and ASC’s policies & procedures.
  • Implement and manage ASC’s job evaluation and salary administration programs.
  • Oversee payroll operations in coordination with the Finance department to ensure maximum degree of efficiency and accuracy.
  • Recommend salary increments based on employee performance and carry out disciplinary meetings whenever deemed necessary.
  • Oversee the preparation of employment contracts and contractual relationship between the employees and the company to maintain the right of both parties according to terms and conditions of the contract, applicable laws and regulations.
  • Monitor the development of employee’s database that contains all employee information (promotions, sick days taken, vacation days accrued, etc…) in order to ensure an efficient retrieval of information when needed.

Admin & Gov. Relations Activities

  • Manage all matters pertaining to facilities management of the offices (e.g. furniture, photocopiers, cleaning contracts, and allocation of space, services and equipment) and ensure that effective maintenance and repair services are provided on a timely basis.
  • Oversee all purchasing activities for ASC including (furniture, equipment, and stationeries…) as well as, evaluate and provide approval on all quotations received to conclude on the selected supplier.
  • Manage the implementation of the personnel administration activities including (Personnel Files, Retirement, Resignation, Termination, Grievance Handling, Conflict of interest, Disciplinary action, Time & Attendance, Benefit Administration, Employee Loans, End of service benefits, Leaves, Overtime, Relocation etc.).
  • Manage matters related to office security and deal with any security breach incidents in order to maintain a safe environment for the employees at ASC.
  • Monitor the arrangement of travel services and business trips (private or official) concerned with ticket issuance and related reservations to be executed in timely and efficient manner.
  • Ensure proper documentation and completion of formalities for issuance and renewal of necessary visas, work permits, and residencies for all employees in compliance with latest government regulations in coordination with the Officer Governmental Relations.
  • Ensure timely renewal of ASC’s registration licenses with governmental agencies as required.
  • Communicate with governmental authorities and provide the required information efficiently and accurately for ease of completion and decision-making.
  • Liaise with the concerned ministries such as (Public Institution for Social Security, Public Authority for Civil Information) in order to ensure that procedures for issuing permits for ASC are completed.
  • Maintain effective relationships with public servant officials to expedite processing of government administrative issues.

People Management

  • Prepare the annual manpower plan for the HR and Admin Department and manage the recruitment related activities.
  • Conduct annual performance appraisal for the subordinates and recommend promotion based on employee performance.
  • Identify the training needs of employees to ensure that all relevant experience and knowledge is transferred to employees as required.


  • Review and present reports on budget activity, including identification of potential problems and recommendations for corrective action, forecasts trends and make recommendations.
  • Prepare and submit reports on a regular basis to top management that cover all the Human Resources & Administration Department’s activities.
  • Generate and submit financial reports as needed by top management, other departments or team members.

Job Requirements
Educational Qualification, Professional Certifications and Affiliations

  • Bachelor Degree in Human Resources, Business Administration or related field.
  • Master’s degree in Human Resources, Management or MBA would be an advantage.
  • Senior Professional in Human Resource (SPHR), Human Resources Management Professional (HRMP) or Certified Human Resource Professional (CHRP) certification is preferred.

Work Experience

  • Minimum of 10–12 years of experience in the same or related field.

Behavioural Competencies

  • Strategic Thinking
  • Managing People
  • Decision-Making Skills
  • Achievement Orientation
  • Organizing and Planning Skills
  • Problem Solving Ability
  • Negotiation and Persuasion

Language Skills

  • Proficient in English and Arabic

Key External Contacts

  • HR Consulting Firms
  • Job Applicants
  • Recruitment Agencies
  • Training Vendors
  • Governmental Authorities
  • Facility Management Contractors
  • Suppliers